Monday, November 13
Registration
Location: Great Hall5:00 p.m.
LMANext Pre-Con:
Location: Studio IThe Tech West LMA Next PreCon will be an education-packed afternoon focused on harnessing AI to increase your efficiency and success and how to enhance your personal brand using LinkedIn.
Break
ChatGPT Unveiled: Harnessing AI for Legal Marketing Success
Pitchly
5:00 p.m.
CMO Pre-Con:
Location: Studio IIThe Tech West CMO PreCon will be an action-packed afternoon focused around the latest topics on every marketing leader’s mind including Gen AI, powerful collaboration with your CIO and change management. In this closed-door setting, each interactive session will include opportunities to share, collaborate and learn from your peers.
CMO/CIO Fishbowl: Exploring Strategies for Collaboration and Innovation in Legal Marketing
Tolles & Olson LLP
Catherine Zinn,
Chief Client Officer, Baker Botts
Break
New Technology Adoption
Chief Knowledge Officer, Gunderson Dettmer
Monica Rodriguez Kuniyoshi,
Chief Marketing Officer, Gunderson Dettmer
Break
If it Moves, it’s Marketing: Being a Change Agent in a Law Firm
Leadership for Lawyers
Tuesday, November 14
6:30 p.m.
Registration
Location: Great Hall8:15 a.m.
Welcome Remarks
Location: Grand BallroomChief Client Officer
Miller Nash,
President West Region
9:00 a.m.
General Session
Turning Data Into Dollars: Legal Marketing's Data-Driven Transformation
Location: Grand Ballroom
Entegrata, Inc.
10:10 a.m.
Law Firm Websites: Trends and Essential Elements
Location: Studio IGreat Jakes
Per Casey,
Tenrec
Lynn Foley,
fSquared Marketing
Morgan MacLeod,
Cubicle Fugitive
Data Greatness - Easier Than You Think
Location: Studio IIThis session aims to demystify the notion that implementing data-driven strategies in marketing and business development is challenging or reserved for the tech-savvy elite. By highlighting that "random acts of marketing"; can be strategic when coupled with a structured data capture approach, we'll demonstrate the tangible benefits the panel will explore and some of the outputs that can be derived from using data across marketing and BD (The Why).
Databall
Allyson Drysdale,
Director of Business & Client Intelligence, Finnegan, Henderson, Farabow, Garett & Dunner, LLP
Aja Hendrix,
Marketing Technology Manager, Pillsbury Winthrop Shaw Pittman LLP
Innovative Approaches to Client Relationship Management (CRM): Let Lawyers Be Lawyers: Using Automation to Redefine, and Achieve, CRM Success
Location: Producer/Director/WriterFor decades, respected research organizations have been suggesting that up to 70+% of CRM implementations fail to meet expectations. In law firms, it’s easily 90+%. But why…? Join us to find out and to hear what some leading law firms are doing to ensure CRM success.
CLIENTSfirst Consulting
Jacqueline Madarang,
Director Marketing Technology & Operations, Bracewell LLP
Steve Tyndall,
Client Sense
Leslie Noakes,
Director Marketing Operations, Lathrop GPM
11:20 a.m.
The Future of Advanced Relationship Science and ERM – Your Firm’s New Secret Weapon
Location: Studio ISignature capture and relationship scoring were once ahead of their time. They helped us capture missing contacts and have a sense of possible existing relationships. Still, most large and small law firms have only scratched the surface of interactive data cleansing and relationship science. By now combining years of ERM deployments, new advances in AI, cloud and API as well as extremely imaginative deployments, welcome to a brave new world where law firm relationship development and maintenance has never gone before.
Manager Marketing Technology, Latham & Watkins
Djibril Anthony,
Senior Marketing Manager Knowledge Sharing, Covington & Burling LLP
Mary Eklund,
Marketing Technology Manager, Akin Gump Strauss Hauer & Feld LLP
Chris Landry,
SigParser
Google Analytics 4 & Maximizing Your Content
Location: Studio IIJD, Digital Marketing Strategist + Consultant, By Aries, By Aries
Sheenika Gandhi,
Chief Marketing Officer, Greenberg Glusker LLP
Get With It Already! Creating Digital Marketing Infrastructure
Location: Producer/Director/WriterLegal Internet Solutions Inc.
11:30 a.m.
Networking Break
Location: Great Hall11:45 a.m.
Tech Demo - Lou by LexBlog, Inc.
Location: Studio IPowered by the ChatGPT API, Lou is an AI assistant specifically made to suit legal professionals and their digital publishing efforts. Accessible directly from—and interwoven in—the publishing platform, your firm’s blogging attorneys and other legal professionals can utilize our suite of tools to improve their efficiency and consistency in blogging to amplify their passion and advance the law.
Tech Demo - TRĒ by CLIENTSFirst Consulting
Location: Studio IIChris Fritsch from CLIENTSFirst Consulting/Greenfield Opus is demonstrating how firms can grow on TRĒ, a new software for contact and relationship management… ReImagined. TRĒ is not a CRM. (It’s better!) It's a Tool for Relationship Expansion, built from the ground up and specifically developed for the needs of smaller and midsize firms to provide the all the benefits of CRM without all the challenges and costs.
12:30 p.m.
Networking Lunch
Location: Grand Ballroom12:45 p.m.
Artificial Comedy: Data, Dogma, and the Digital Dance
Location: Grand Ballroom1:45 p.m.
General Session
The Legal Profession Redefined: Understanding the Profound Risks and Rewards of Gen AI
Location: Grand BallroomIn today's digital age, legal marketing has evolved into a dynamic field where harnessing the power of generative artificial intelligence (AI) is no longer an option but a necessity. Join us for an engaging panel where esteemed experts from the legal industry will delve into the transformative world of generative AI, how to prepare for the road ahead, and its application in marketing efforts.
Furia Rubel Communications, Inc
Peter Daniel, JD, Partner & General
Counsel, Lathrop GPM
Nicolette Martz,
Head of Privacy CIPP/US, Yelp
Hank Grezlak,
American Lawyer Media
2:00 p.m.
Networking Break
Location: Great Hall2:50 p.m.
Revolutionizing Legal Business Development With ChatGPT: A Hands-On Experience
Location: Studio IThe landscape of legal business development is shifting, and traditional methods alone won't cut it anymore. Join us for an interactive, power-packed session that reveals how to leverage ChatGPT for your attorneys' business development needs. Witness live demonstrations of ChatGPT crafting personalized notes, email drafts, LinkedIn interactions, and even prepping attorneys for client meetings. No smoke and mirrors, just real-time results, and actionable insights.
JD, Equinox Strategy Partners
Purnima Gupta,
Business Development Specialist, Greenberg Glusker LLP
Jennifer Ramsey,
Co-Founder + Principal, stage
Deeper Data Yields Deeper Experience Insights: Mining Unstructured Data
Location: Studio IIWe have all seen client expectations change dramatically over the last two decades, and the best systems for effective experience management have evolved in response. But even with these tools, successful use still requires significant manual input and analysis by various individuals and departments. In this program, Barry Solomon of Litera and Sheri Collins of White & Case will examine how top firms have risen to this challenge, and discuss how AI is poised to transform our marketing stack once again.
Litera
Sheri Collins,
Senior Manager Web & Digital, White & Case
Innovation in Time of Austerity
Location: Producer/Director/WriterIn today's challenging financial environment, firms are faced with the need to adapt and innovate while operating within tight budgets. This program aims to empower businesses to navigate these constraints and develop effective Marketing Technology (MarTech) strategies that position them for success. By leveraging existing tools and resources, participants will learn how to analyze digital engagement, prioritize initiatives, assess their MarTech stack, and understand the importance of data quality.
Index Solutions
Michelle Woodyear,
Director Digital Marketing, Covington Burling LLP
3:00 p.m.
Networking Break
Location: Great Hall3:15 p.m.
Tech Demo - CP Deals and Cases KM by Content Pilot LLC
Location: Studio IWithout relevant experience to evaluate, buyers of legal services will not hire you. It’s that simple. CP Deals and Cases KM is a dynamic experience database that gives lawyers and business development teams the power to document, search, sort, manage and package market- leading experience and your most relevant successes. Our new Knowledge Management edition expands upon our precedent-setting experience management system into the areas of knowledge management and matter pricing – offering a 360-degree view of every matter; lawyer; and client, practice and, industry team.
Tech Demo - Inform54 by Society 54, LLC
Location: Studio IIInform54, award winning technology platform built for the legal industry powered by Society 54, seamlessly integrates data analytics and project management to enhance productivity. With the incorporation of gamification elements, this innovative solution not only streamlines processes, enhances decision-making, and fosters efficiency but also transforms the approach legal marketing teams and attorneys take in leveraging technology for strategic growth.
InsightsPlus by Kaitongo Inc.
Location: Producer/Writer/DirectorIn Professional Services, business is won by building and nurturing trusted relationships with clients and prospects. Powered by GPT, Kaitongo Insights platform aggregates, refines and structures news from hundreds of sources to provide Attorneys and BD Directors high value insights about their prospects/clients and the industries they operate in. Combined with ChatGPT API, Attorneys and BD Directors can generate Email and LinkedIn post drafts, company summaries and Thought Leadership ideas – high value content to power their client development, brand building and thought leadership efforts. Kaitongo integrates with leading CRM and ERM platforms so content is available within existing workflows and technology stacks.
3:45 p.m.
Networking Break
Location: Great Hall4:45 p.m.
Building an AI Roadmap for Marketing and Business Development
Location: Studio IIn this thought-provoking session, we will discuss issues surrounding this transformation horizon and explore considerations and best practices for building an AI roadmap. We will walk through identifying processes that can be substantively improved through AI tools, as well as finding appropriate tools to fill any gaps.
ikaun
Tom Baldwin,
Entegrata, Inc.
Activate Intelligence to Drive Business Development Results
Location: Studio IIIntapp
Terra Liddell,
Chief Marketing Officer, Finnegan, Henderson, Farabow, Garett & Dunner LLP
6:00 p.m.
Closing Reception
Location: Great Hall6:30 p.m.